| |
People need to be managed and motivated correctly. Children want their parent’s approval, students their teacher’s appreciation and employee’s their boss’s recognition. |
|
"three simple words approval, appreciation and recognition all at the heart of human nature"
"people want to be motivated and organisations want motivated people working for them"
|
| |
|
|
| |
Whether you call it passion, enthusiasm or dedication, people want to be motivated and organisations want motivated people working for them. A motivated workforce is more likely to 'live the brand’, support the organisational culture and respond positively to change. |
|
| |
|
|
| |
| Surveys have shown that the following ten areas are of great importance to the employee: |
- achievement and feeling like you have made a difference
- working with others and being part of a motivated team
- recognition, feeling value and appreciated
- helping others and seeing others develop
- varied & interesting work
- financial reward
- good working atmospheres
- empowerment
- solving problems
- physical environment
|
| Surveys have also shown that the following ten areas have a significant negativity to the employee: |
- negative experience with colleagues, and "jobs worth having a free ride"
- lack of recognition
- politics, pessimism and working in tense atmospheres
- failure
- stress with no communication and light at the end of the tunnel
- boring work
- barriers to performance
- lack of support and being taken for granted
- bad boss
- lack of direction
|
| So it appears simple if we ensure the ten positives are encouraged and the ten negatives are managed and we concentrate on approving, appreciating and recognising, we have a formula to ensure employees are motivated and perform well with brand loyalty. |
| |
| Or is it so simple - does one size fit all? Will the solution for your sales force meet the criteria required by your management, administration & support, technicians or contact centre staff; will your processes apply equally to cultural and age variations - the answer is quite possibly not. |
| |
| Quantum will look at all variants when considering processes and solutions that apply to all targeted staff and channel partners. |
| |
|
| |
|
